FAQ
General FAQ
How can I purchase your products? You can purchase our products through our own Website and our Etsy shop
We use Shopify Payments through our website and accept payment from all major credit, debit and Visa cards as well as PayPal.
How long does it take to process my order? Orders currently take 1-5 working days to process, but we sometimes have stock on the shelves so it can be that day. Each sticker is normally printed-to-order to minimise waste and our impact on the environment.
How much is delivery? We offer free UK delivery on all our wall stickers, A4 Small world stickers, Ikea Duktig play kitchen stickers (excluding backs), Ikea Flisat stool and Ikea Latt chair stickers (new style).
All other UK deliveries cost £3.95 and aim to arrive between 3-5 working days once dispatched. Worldwide deliveries aim to arrive between 7-10 working days once dispatched. The cost for worldwide deliveries is between £7-£20 dependent on where you live. Deliveries to non-UK countries maybe subject to additional duties and taxes which the buyer would be responsible for.
Can I pick my order up to save on postage? Yes! We now offer local pick-up from either Tunbridge Wells or Crowborough to save on postage costs. Please email us before placing your order to arrange pick up time - hello@myplayroom.co.uk
Can I return my stickers? Please see the returns section on our website for more details.
Our Furniture Stickers
How many furniture stickers will I get? It depends on the design and your requirements. Each product listing has details about how many stickers are in each set. They are a bespoke size to meet your requirements, so please double check the product details.
Where can I apply my furniture stickers? Our furniture stickers can be applied to any flat, clean and smooth surface such as wood, metal, veneer and plastic.
How do I apply my furniture stickers? Our furniture stickers are made from high quality gloss vinyl which are easy to peel off the sheet. Our furniture stickers have already been pre-cut to the correct size. We have made our furniture stickers 2mm smaller than your surface so it makes it easier to apply and stops little ones picking at the edges!
Are the stickers easy to remove? Yes they are, simply use a hairdryer to lightly heat up the sticker as you life with the other hand.
Unfortunately we do not know the condition of your furniture or your wall before you apply the sticker/decal, so we are not responsible for any damage that might be caused to your furniture or wall.
Our Pattern Stickers
How do I apply my pattern stickers? Our pattern stickers are made from high quality matte vinyl and are easy to peel off the sheet. Our furniture stickers have already been pre-cut to the correct size.
Where can I apply my pattern stickers? Our wall stickers can be applied to any flat, smooth surface such as painted walls, tiles, plaster, , metals, plastic and glass. Unfortunately they don’t work well on textured surfaces such as bare brick walls or textured wallpaper.
Can I apply my pattern stickers to freshly painted walls? We recommend that you wait 3-6 weeks between painting your room and applying your pattern stickers. The paint needs to fully cure (dry). If this is not done there is a possibility that your sticker could peel off and remove paint.
Can I reuse my pattern stickers? All our pattern stickers are reusable and movable, but please note if you have cut them to size you might not be able to use them on other products.
Our Wall Stickers
How many wall stickers will I get? It depends on the design. Each product listing has details about how many stickers are in each set. We do our best to fit as many on as possible.
How many wall stickers will I need? We suggest you plot your design using a measuring tape and pencil to ensure you’re ordering the correct number of wall stickers. You can always order more if you need to.
Where can I apply my wall stickers? Our wall stickers can be applied to any flat, smooth surface such as painted walls, tiles, plaster, metals, plastic and glass. Unfortunately they don’t work well on textured surfaces such as bare brick walls or textured wallpaper.
Can I apply my stickers to freshly painted walls? We recommend that you wait 4-6 weeks between painting your room and applying your wall stickers. The paint needs to fully cure (dry). If this is not done there is a possibility that your sticker could peel off and remove paint.
How do I apply my wall stickers? Our stickers are made from high quality matt vinyl and are easy to peel off the sheet. Wall stickers have already been pre-cut to shape.
Can I reuse my wall stickers? Our stickers can be removed and reusable 2-3 times depending on the texture of your walls.
